Product Engineering

Presenters Flavia Circiumaru Hannes Lowette Source GOTO podcast Level Up Your Support: From Problem-Solvers to Product Catalysts 🚀 Ever thought about your support team as something more than just a helpdesk? What if they were a powerful engine for product improvement, developer empowerment, and a better customer experience? This interview dives deep into a fascinating approach that turns that vision into reality. Forget simply solving problems; this team is striving to prevent them, ultimately aiming to make their own roles obsolete – a bold and insightful strategy! ...

Presenters Jonathan Catrell Source Developer Tea podcast 🤯 Developer Burnout: It’s More Than Just Working Less 🤯 Let’s face it, being a developer is demanding. We’re constantly learning, problem-solving, and adapting to new technologies. But what happens when that constant pressure starts to take its toll? We start to talk about burnout. But often, the advice we hear – “just work less!” – feels simplistic and doesn’t quite address the root of the problem. ...

Presenters Evan Czaplicki Kris Jenkins Source GOTO podcast Level Up Your Language Design: Lessons from Rails, Rust, and the “Wife Principle” 🚀💡👨‍💻 Ever wondered what it takes to build a language or library that developers actually want to use? It’s not just about clever algorithms and cool syntax; it’s a complex dance between ease of use, long-term maintainability, and even the realities of human nature. This conference presentation segment, delivered by Evan Chublitzky, dives deep into these challenges, offering invaluable insights for anyone involved in language design or open-source development. ...

Presenters Stefano Corazza Source Scale Product 2025 🚀 Canva’s AI Revolution: Democratizing Creativity for Everyone 🎨✨ Canva’s Head of Research AI, Steph, recently shared some incredibly exciting insights into their AI strategy – and it’s all about making creativity accessible and powerful for everyone. Forget complicated interfaces and frustrating prompts; Canva is on a mission to weave AI seamlessly into your design workflow. Let’s dive into the key takeaways! The Three Stages of AI Adoption 💡 Steph outlined a fascinating evolution in how we interact with AI. It’s not just about the initial “wow” factor anymore. Here’s how it’s progressing: ...

Presenters Liz Fong-Jones Lesley Cordero Source GOTO podcast Navigating the Future of Engineering Leadership: A Deep Dive 🚀💡👨‍💻 The tech landscape is constantly evolving, and so are the roles of those leading the charge. This presentation segment offered a fascinating look at how engineering leaders are adapting, balancing individual contribution and management responsibilities, and the critical role of platform engineering in modern organizations. Let’s break down the key takeaways. 1. Democratizing Knowledge: The “Living Story” Approach 💾📡 One of the most innovative ideas shared was a unique onboarding method designed to combat the dangers of knowledge silos. Instead of relying on a few tenured engineers to hold all the platform knowledge, new recruits are tasked with presenting the platform architecture. This creates a “living story” of the system’s evolution, fostering knowledge sharing and reducing dependency. This proactive approach ensures that institutional knowledge isn’t lost when individuals leave or move on. ...