Observability

Presenters Liz Goulding Source ProductCon London 2026 Building Trust in the Age of AI Voices: Lessons from The Economist 🎙️💡 The line between human and AI-generated content is blurring faster than ever. As we navigate this new landscape, the question of trust in digital products becomes paramount. Liz Goulding, from The Economist, shares her insights on how audio plays a crucial role in building and maintaining that trust, especially when incorporating AI. ...

Presenters Pavel Fabrikantov Source ProductCon London 2026 Meet Your Newest, Most Powerful (and Uncontrollable) Team Member: The AI Product Manager! 🚀 Hey tech enthusiasts and business leaders! Pavel Fabrikantov, from Semrush, here. Today, we’re diving into a topic that’s fundamentally reshaping how businesses acquire and retain customers: the rise of AI search and its impact on your product’s journey. Forget everything you thought you knew about the traditional marketing and product funnels, because AI has rewritten the rules. ...

Presenters Kerry Small Source ProductCon London 2026 Navigating AI Transformation at Scale: BT’s Blueprint for Product-Led Growth 🚀 In the fast-paced world of technology, where startups often grab headlines with their agile “fail fast” mantras, how does a colossal, century-old incumbent like BT, the UK’s leading telco, innovate and transform with AI? Kerry Small, COO of a BT business unit, shares an insightful blueprint for evolving product management, fostering a unique product-engineering dynamic, and embracing a full-stack AI transformation. It’s a masterclass in balancing speed with responsibility, and growth with critical infrastructure. ...

Presenters Ashley Nutter Source ProductCon London 2026 Designing Smarter AI Workflows: The Strategic Power of Human-in-the-Loop 🚀 Hey tech enthusiasts! Ever feel like AI is moving at lightning speed, but sometimes leaves us scratching our heads about how it makes its decisions? Ashley Nutter, a seasoned product leader at CNN, recently shed some light on this fascinating challenge, especially when it comes to designing “agentic workflows” – AI systems where an agent makes decisions or takes actions. ...

Presenters Carlos González de Villaumbrosia Source ProductCon London 2026 🚀 Beyond the Hype: Building the AI-Native Product Operating Model Since we started ProductCon in 2019, the world of software has transformed. But today, we find ourselves in a startling AI Paradox. On one hand, the “SaaS-pocalypse” wiped out $1 trillion in market value in a single week as investors feared AI agents would displace giants like Salesforce and Adobe. On the other hand, AI companies like XAI, Anthropic, and OpenAI are seeing valuations skyrocket toward the $800 billion mark. ...