Observability

Presenters Flavia Circiumaru Hannes Lowette Source GOTO podcast Level Up Your Support: From Problem-Solvers to Product Catalysts 🚀 Ever thought about your support team as something more than just a helpdesk? What if they were a powerful engine for product improvement, developer empowerment, and a better customer experience? This interview dives deep into a fascinating approach that turns that vision into reality. Forget simply solving problems; this team is striving to prevent them, ultimately aiming to make their own roles obsolete – a bold and insightful strategy! ...

Presenters Jenish Shah Source InfoQ podcast Level Up Your Microservices: Building a Universal Exception Library 🚀💡👨‍💻 Managing a fleet of microservices can quickly become a tangled web of duplicated code, inconsistent practices, and a whole lot of frustration. That’s precisely what one Netflix engineer experienced – and their solution is a brilliant example of how to build infrastructure that directly improves the developer experience. This post dives deep into the creation of a universal exception library, a powerful tool for streamlining error handling and boosting overall system resilience. ...

Presenters Karim Helwani Hoang Do Source Scale Product 2025 🚀 Level Up Your AI Voice Assistant Experience: Meta’s Tech to Eliminate Conversation Interference 🗣️ We’re living in a world increasingly powered by voice. From smart speakers to our phones, AI assistants are becoming a core part of our daily lives. But let’s be honest, sometimes those conversations with AI can feel… awkward. Ever had your assistant jump in with a response when you weren’t even finished talking? That frustrating interruption is something Meta is actively tackling, and they’re sharing some fascinating insights into how they’re doing it. Let’s dive in! ...

Presenters Jaime Del Palacio Source Scale Product 2025 🚀 Bringing Instagram to Life in VR: A Deep Dive into Spatial Media at Scale 🌐 Instagram’s journey into the metaverse is gaining serious traction! Jaime Del Palasio, a software engineer on the Instagram VR team, recently shared a fascinating look at how they’re building a native Instagram app for Quest headsets. It’s not just about slapping a 3D interface onto the existing app; it’s a complete rethinking of the Instagram experience to be truly immersive. Let’s dive into the technical challenges and innovative solutions behind bringing spatial media to millions. ...

Presenters Liz Fong-Jones Lesley Cordero Source GOTO podcast Navigating the Future of Engineering Leadership: A Deep Dive 🚀💡👨‍💻 The tech landscape is constantly evolving, and so are the roles of those leading the charge. This presentation segment offered a fascinating look at how engineering leaders are adapting, balancing individual contribution and management responsibilities, and the critical role of platform engineering in modern organizations. Let’s break down the key takeaways. 1. Democratizing Knowledge: The “Living Story” Approach 💾📡 One of the most innovative ideas shared was a unique onboarding method designed to combat the dangers of knowledge silos. Instead of relying on a few tenured engineers to hold all the platform knowledge, new recruits are tasked with presenting the platform architecture. This creates a “living story” of the system’s evolution, fostering knowledge sharing and reducing dependency. This proactive approach ensures that institutional knowledge isn’t lost when individuals leave or move on. ...