GOTO Podcast

Presenters Flavia Circiumaru Hannes Lowette Source GOTO podcast Level Up Your Support: From Problem-Solvers to Product Catalysts 🚀 Ever thought about your support team as something more than just a helpdesk? What if they were a powerful engine for product improvement, developer empowerment, and a better customer experience? This interview dives deep into a fascinating approach that turns that vision into reality. Forget simply solving problems; this team is striving to prevent them, ultimately aiming to make their own roles obsolete – a bold and insightful strategy! ...

Presenters Evan Czaplicki Kris Jenkins Source GOTO podcast Level Up Your Language Design: Lessons from Rails, Rust, and the “Wife Principle” 🚀💡👨‍💻 Ever wondered what it takes to build a language or library that developers actually want to use? It’s not just about clever algorithms and cool syntax; it’s a complex dance between ease of use, long-term maintainability, and even the realities of human nature. This conference presentation segment, delivered by Evan Chublitzky, dives deep into these challenges, offering invaluable insights for anyone involved in language design or open-source development. ...

Presenters Liz Fong-Jones Lesley Cordero Source GOTO podcast Navigating the Future of Engineering Leadership: A Deep Dive 🚀💡👨‍💻 The tech landscape is constantly evolving, and so are the roles of those leading the charge. This presentation segment offered a fascinating look at how engineering leaders are adapting, balancing individual contribution and management responsibilities, and the critical role of platform engineering in modern organizations. Let’s break down the key takeaways. 1. Democratizing Knowledge: The “Living Story” Approach 💾📡 One of the most innovative ideas shared was a unique onboarding method designed to combat the dangers of knowledge silos. Instead of relying on a few tenured engineers to hold all the platform knowledge, new recruits are tasked with presenting the platform architecture. This creates a “living story” of the system’s evolution, fostering knowledge sharing and reducing dependency. This proactive approach ensures that institutional knowledge isn’t lost when individuals leave or move on. ...

Presenters Kief Morris Abby Bangser Source GOTO podcast 🚀 AI & IaC: Leveling Up Your Infrastructure Game 🤖 The world of infrastructure is evolving rapidly, and the intersection of Infrastructure as Code (IaC) and Artificial Intelligence (AI) is creating both exciting opportunities and potential pitfalls. A recent tech conference discussion highlighted the challenges, potential, and future directions of this transformative shift. Let’s break down the key takeaways and explore how you can navigate this exciting landscape. ...

Presenters Alice Bartlett Charles Humble Source GOTO podcast 🚀 Level Up Your Tech Leadership: Communication, Collaboration, and the AI Frontier 🤖 Ever felt like your brilliant technical work gets lost in translation? Or worried about how AI will reshape your role as a developer? This isn’t just about writing code – it’s about leading through technical challenges. We’re diving into a fascinating discussion from a recent tech conference, where a leader shared invaluable insights into a major rendering system rewrite and the evolving landscape of AI in software development. Let’s unpack the key takeaways and how you can apply them to your own work. ...